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Repair Survey

1. Are you the person that contacted HomeSmart for your repair need? : *
2. Please rate the HomeSmart customer service representative that you spoke to.: *
3. Please rate your overall satisfaction with HomeSmart. : *

Service Provider

4. Please rate the service provider that contacted you to set the appointment: *
5. Did the technician keep the scheduled appointment? : *
6. Did the technician complete the work the first time?: *
If not, did the technician need to order a part to complete the repair?:
7. If parts were ordered, please rate the service provider's communication with you on the status of the order?:
8. Number of days to complete the repair:*
9. Please rate the technician's knowledge and experience.: *
10. Please rate the service technician overall: *

Overall

11. Please rate how likely you would be to recommend HomeSmart to someone else?: *
12. Would you like to be contacted by a HomeSmart Representative?: *